FAQ's - EmbroidMe NZ

Frequently Asked Questions

What kind of deposit do you require?

We require 50% down on all orders.

If I bring my logo on a Flash Drive, what format works best?

Depending on your needs and the design of the garment or promotional product, many formats are viable. See our artwork requirements section or call to discuss. 


Can you apply photographic or detailed graphics to garments?

Yes we do heat transfers and screen printing. Ask us which process is more suitable for your purpose. 


Can you make a stitch file from a digital photograph?

Yes, it is possible. However, images with a lot of fine detail may not reproduce and images have to be simplified into a few colours to be stitched. Realistically you cannot get a photographic result. A heat transfer or direct to garment print may be more suitable and cost effective. 

Can you put more than one logo on a garment?

Yes we can put multiple logos on some garments. 

If I have special colour matching requirements - or need to have my letterhead/business cards matched, can EmbroidMe New Zealand meet my needs?

Yes, we have a comprehensive range of garment and thread colours available, but cannot guarantee an exact match.  


Can I send new staff to you for all uniform sizings?

Yes, we have a range of sizes available. Call your local EmbroidMe to check availability. 


Do you sell workwear and high visibility clothing?

Yes, we have a range of high visibility and workwear avaialble. 


What's the usual turnaround time getting embroidery done?

We can usually deliver between 7-10 working days.

Does EmbroidMe have a minimum quantity requirement?

A minimum quantity may apply to some products. Please check with your local EmbroidMe store. 


My business has custom colours, do you custom build garments to suit my business?

Yes, EmbroidMe can provide custom made apparel. Minimum quantities may apply. 

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